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Frequently Asked Questions

The Products

physician-developed, purpose-driven

Polite was founded on a mission to serve people by making cutting-edge cannabinoid products more accessible. Our team of clinical experts actively study how to get the most benefit from full spectrum hemp compounds; this knowledge allows us to formulate consistent, safe, and effective products.

clean ingredients and processing

We keep our ingredients clean and simple, never adding anything shady (that's just rude). All our products are tested by third-party labs for your safety and wellness.

• No Sugar, Flavorings, Coloring, or Preservatives

• Verified Free of Pesticides, Heavy Metals, Microbials, and Mycotoxins

• Gluten-free, GMO-free, Vegan, Kosher Certified

• USA Grown Hemp

Our Polite adult use line, previously available in some dispensaries, are currently taking a break. However, the good news is the product range available in our Polite Hemp line was formulated by the same team and is very similar. Polite Hemp Oil drops and topical sticks contain the same potency of CBD, CBG, CBN and functional herbs. Oil drops are also full spectrum, but with trace amount delta-9 THC. 

As for topical sticks, Warm Relief 1oz topical sticks contain trace delta-9 THC while the 2oz size for both Warm Relief and Cooling Recovery topical sticks do not contain any THC.

Since there are slight variations per formula and batch, all lab tests can be found on individual product pages and herefor your reference

Still have more questions about the products? Please reach out to our customer support team at or 1-800-494-7747 and we would be happy to help!

All Polite products are fully tested to ensure that THC level does not exceed 0.3% to comply with the federal law. All lab tests can be found on individual product pages and here for your reference

It is always helpful to define your purpose and wellness goals from the start. Polite offers products for Sleep / Pain / Anxiety / Focus / Immunity which can be used in combination to suit your comfort level and lifestyle. 

Stay consistent and start a daily regimen, but listen to your body and adjust the servings or frequency accordingly. When trying new cannabinoid products, give it at least two weeks to determine whether you are getting any benefits. Typically, people may take 1-3 servings spread throughout the day, depending on their needs. 

Should you find that the product is not working for you, please know that all purchases from your website are protected by a 30-day refund policy. For any reason you are not satisfied, you can return a product even if it has been used. We don't want you to be stuck with anything that isn't working for you!

Actual question from customer>>   I’ve managed to get back on track with Relief, and to begin using Defense—I started with .50 and have had no ill effects. I had the flu in early December, then a week of strep right before Christmas, then the day after Christmas was diagnosed with a sinus infection. The last two illnesses required anti-biotic, so needless to say, getting my immune system back on track is priority ONE. Is there anything else I should consider with that goal in mind?

  • Is it possible to add real life examples? Maybe in the future? 

(Taken from Starter Guide - 5.stick with it)

Typically, people may take 1-3 servings spread throughout the day, depending on their needs. For example, taking 1 serving of Polite's Power Up or Relief Aid formulation after breakfast, and one serving of Rest Well before bedtime. Cannabinoids have a cumulative effect, meaning that your body may experience greater impact over time with extended, consistent use. Or course, if you feel any unwanted effects, it may be a sign that you need to reduce your servings amount. If you experience any negative effects discontinue use right away and seek expert consultation.

We are delighted to offer a 20% discount for Military, First Responders, Government Employees and Teachers. Please complete the verification process through here and simply apply code you receive at checkout. Please note that discounts cannot be combined or applied to subscriptions.


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